Careers at AWS / WeatherBug

Meteorological Field Service Representative in Southern California (Los Angeles or San Diego)

We are seeking a Meteorological Field Service Representative in Southern California (Los Angeles or San Diego). A successful candidate will have the qualifications below.

Position overview:

1. Entry level meteorological field services position working with local Education, Government and Media partners as well as third party contractors
2. Successful fulfillment of job requirements will lead to increased responsibilities and advancement opportunities within company`s fast growing weather information, network and forecasting operations
3. Responsibilities include being the first level "Boots on the Ground" customer/technical support for weather station installation and maintenance throughout assigned territory
4. Certify weather station locations by documenting, through written reports and photographs, site specific conditions which may include identifying and implementing improvements/upgrades that will result in optimal data recording
5. Build/strengthen relationships with customers to enhance company visibility and encourage dependence on products and information services – Face of WeatherBug for designated geographic area
6. Use meteorological education, experience and expertise to work with local media, education and government partners to emphasize importance and benefits of local weather data to all parties as well as the general public at large.

Position Responsibilities:

• Perform field work 4-5 days per week visiting sensor host locations to maintain/improve weather station uptime and data quality, to perform scheduled maintenance on stations, to promptly resolve sudden station problems, and to install weather station and camera systems as needed
• Develop and execute territory service plan according to strict timelines to ensure optimal network operations
• Must be able to balance demands of both preventive maintenance and reactive site visits – requires proactive identification of needs and verification of enhancements via monitoring of station performance metrics
• Ability to coordinate with third party vendors (additional labor and lift equipment) when augmentation is needed to complete multi-person tasks such as installation or re-siting of sensors
• Specific on-site responsibilities include outdoor work such as traversing rooftops to replace faulty sensors, unclog rain gauges, increase sensor height, upgrade masts/mounting brackets, install guy wire, repair/replace cables and relocate sensors
• On-site indoor work includes rebooting computers and installing Ethernet devices that transmit weather data via the internet, as well as finding safe, stable locations for long-term placement of equipment
• Must possess knowledge of or desire to learn and apply computer hardware/software configuration and Internet communication skills in order to troubleshoot problems with weather station data transfer (check network operations via ping, trace, firewalls, etc.)
Requires a "can do" attitude and willingness to do "whatever it takes" to get the job done often under strict deadlines and harsh conditions

Position Requirements:

• Bachelor of Science in Meteorology/Atmospheric Science or a 2 year technical degree with 3+ years experience as an installer of sensors, cables, masts, antennas, satellite dishes, network equipment, etc.
• Some computer training and/or weather instrumentation experience desired
• Experience working outdoors (or in other physically demanding job) preferred
• Excellent organizational & retention skills - able to accurately and concisely report daily and weekly progress
• Able to travel nationally on occasion to augment staff
• Able to acquire a Level 2 security clearance
• Able to rapidly analyze and troubleshoot issues using sound methodologies
• Must be able to manage time efficiently to meet both client and company needs
• Adept at translating technical concepts into "customer-friendly" language
• Excellent verbal, written, and listening communications skills
• Must learn & remain proficient on all supported products
• Working knowledge of IBM PC compatibles – experience with Macintosh a plus
• Must be able to troubleshoot computer issues, including software/hardware and modem/wireless devices
• Proficient in Windows Operating Systems from 95 to XP
• Basic understanding of firewalls, proxies, and networking
• Experience with programming, database querying, and MS Office suite preferred

Interested individuals should forward their resume via email to careers@aws.com. No phone calls, please. Cover letters should include career objectives, relevant experience, and salary requirements.